Customer Experience
Posts tagged with Customer Experience.
• Customer Experience • 4 min
How Jay El-Kaake Automated the Fight for Legitimate Reviews
In mid-2019 Jay made the difficult decision to switch Fera's focus to something new: PRODUCT REVIEWS. With all the FAKE and fraudulent stories, he bel...
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• Customer Experience • 4 min
Offering Donations Instead of Discount Codes Increases Conversion Rates with Andrew Forman
Offering a discount isn't always the best idea when enticing people to buy. Andrew walks us through how offering donations and giving to charity inste...
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• Customer Experience • 1 min
Creating a great customer experience with Rachel Fefer | Gorgias
Rachel talks about customer experience and how ecommerce merchants need to “Step up their game” for customer experience online. We go over some real-...
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