Podcast
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Your New Customer Is Not Human with Adam Fabian and Jacy Davis of Crimson Agility
Adam Fabian and Jacy Davis of Crimson Agility on why a new customer is not human, how agentic commerce starts on the other side of the trust fence, an...
Retail Is Detail with Tom Sieger and Timo Weltner of NETFORMIC
Tom Sieger and Timo Weltner of NETFORMIC on solving regulated-market complexity in the data model, a pricing engine that found two ways a customer was...
We Thought It Was Us with Karthik Chidambaram of DCKAP
DCKAP founder and CEO Karthik Chidambaram on turning a hard Prophet 21 integration into a product and building an ERP-first integration platform, reco...
Live from Shoptoberfest with Sebastian Hamann from Shopware
Shopware co-founder and CEO Sebastian Hamann talks about starting the company at fifteen, opening the source, and learning the US market, recorded at...
Agentic Commerce Does Not Have Legs Yet with Darin Lynch of Irish Titan
Darin Lynch of Irish Titan defines agentic commerce as three strands, data enrichment, discovery and checkout, and says it crawled out of the ocean bu...
Customers Compare You to Every App on Their Phone with Bobby Stephens of Deloitte Digital
Bobby Stephens of Deloitte Digital on the 2026 B2C commerce report, where the gap between what brands think they deliver and what customers experience...
Do It for Yourself First with Jason Greenwood of The eCommerce Edge
A special episode from Shoptoberfest. Jason Greenwood, host of The eCommerce Edge, on what more than seven hundred episodes taught him, the two record...
Solve It Once and Never Again with Damien Retzinger of Graycore
Graycore founder Damien Retzinger on the Magento 1 to 2 migration that produced Daffodil, why most of his code is now written by a machine and reviewe...
The Death of the IVR with Michael Klein of Talkdesk
Talkdesk director of industry marketing Michael Klein on what natural language processing did to the phone tree, why he says a deployment cannot run a...
Computers Know When Computers Are Talking with Rotimi Kehinde of Kingdom Branding
Kingdom Branding founder Rotimi Kehinde on the line between AI-powered and AI-supported content, why he thinks content agencies folded and the work ca...