Blog
Articles, podcast episodes, and insights from the world of e-commerce.
Nothing here comes from an automated feed. Brent Peterson picks each story, reviews each post and publishes it, from podcast episodes to press news and industry research.
Seven Percent of Fashion Shoppers Would Let an AI Assistant Buy Without Their Approval
ACI Worldwide and YouGov surveyed 3,328 adults in the US and UK about AI and fashion shopping. Price drop alerts and price comparisons top the list of...
Higher Prices Drive a $737 Holiday Budget as Shoppers Turn to AI for Deals
Accenture's 20th Annual Holiday Shopping Survey of 4,048 US consumers puts the average gift budget at $737, up close to 12% from last year. More than...
AI Coding Writes Up to 90 Percent of His Magento Code with Damien Retzinger of Graycore
Graycore founder Damien Retzinger on the Magento 1 to 2 migration that produced Daffodil, why most of his code is now written by a machine and reviewe...
Half of Women With Postpartum Mental Health Challenges Report Little or No Support
The Harris Poll's fourth annual State of Maternal Health in America surveyed 4,154 US adults. Most women who struggled with postpartum mental health s...
A Hawai'i Author Traces Kyoto Food Back to Its Producers
Viola Gaskell and Momoko Nakamura interviewed more than 30 farmers, fishermen, tofu makers and chefs for Kyoto Farm to Table, out from Trope in Novemb...
AI Customer Service and the Death of the IVR with Michael Klein of Talkdesk
Talkdesk director of industry marketing Michael Klein on what natural language processing did to the phone tree, why he says a deployment cannot run a...
AI-Supported Content and Website Accessibility with Rotimi Kehinde of Kingdom Branding
Kingdom Branding founder Rotimi Kehinde on the line between AI-powered and AI-supported content, why he thinks content agencies folded and the work ca...
Adobe Hands the CEO Job to the Executive Who Bought Semrush
Anil Chakravarthy becomes Adobe's president and CEO on December 1. He ran the segment that sells to commerce teams. He championed the $1.9 billion Sem...
In-Car Payments Are Gaining While Built-In Navigation Loses Ground
The Harris Poll's 2026 AutoTECHCAST study tracked 40 emerging vehicle technologies across 10,000 consumers. In-car payment systems and smart home inte...
Shoppers Using Cashback Tools Plan to Spend 30% More This Holiday Season
Minty's new Smart Shopper Study finds 54% of holiday shoppers plan to buy with AI and 67% plan to use cashback apps. The shoppers hunting hardest for...
KIBO Commerce Unifies Agentic Commerce and Order Management into a Single, Model-Agnostic AI Experience
KIBO Commerce announced general availability of KIBO AI, a redesigned Agentic Layer spanning five functions across commerce and order management, buil...
Younger Pet Owners Cut Their Own Budgets Before They Cut Pet Spending
A new Harris Poll study finds 77% of Americans own a pet, and Gen Z and Millennials are protecting pet spending while trimming their own takeout, vaca...